Airbus A330-300 G-VSXY operating VS27 London Gatwick – Orlando returned to London Gatwick for an emergency landing due to smoke in the cabin. Passengers were evacuated via emergency slides on the runway. Fifteen passengers required hospital treatment all from injuries sustained during the evacuation. Gatwick Airport was closed for just over an hour whilst the aircraft was recovered from the runway.

As a result of the incident the return VS28 Orlando – London Gatwick was cancelled.